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PRIVACY POLICY

At Galactic Strokes, your privacy is of the highest importance to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. Please take a moment to read our Privacy Policy carefully.

1. Information We Collect

We may collect and process the following types of information:

  • Personal  Information: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Payment details collected through secure third-party banking and payment processors.

  • Usage Information: Data about how you interact with our website, products, and services.

  • Communication Records: Messages or feedback provided through customer service interactions.

 

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing Transactions: To confirm and fulfill your orders.

  • Customer Support: To respond to your inquiries and provide service updates.

  • Marketing Communication: To send promotional emails (only if you have opted-in).

  • Improvement of Services: To enhance the functionality and user experience of our website.

  • Legal Obligations: To comply with applicable laws and regulations.

 

3. Third-Party Services

We partner with trusted third-party service providers to:

  • Verify Payments: We use secure third-party banking and payment services to process transactions.

  • Analytics and Marketing: Some services help us analyze website traffic and user behavior.

Important: These third parties are only permitted to use your information to perform services on our behalf and are obligated to protect your information.

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4. Data Protection

We take stringent measures to secure your personal information:

  • Encryption: All sensitive data, including payment information, is encrypted during transmission.

  • Restricted Access: Only authorized personnel can access personal data.

  • Regular Monitoring: Our systems are regularly monitored for vulnerabilities and attacks.

 

5. When We Contact You

You may receive communications from us:

  • Order Confirmation: Immediately after a successful purchase.

  • Shipping Updates: As soon as your order is dispatched.

  • Customer Support: If we need clarification or additional information regarding your order.

  • Promotional Offers: Only if you have given explicit consent to receive marketing communications.You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

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6. Your Rights

You have the right to:

  • Access and Correct Your Information: Review and update your personal data at any time.

  • Request Deletion: Ask us to delete your data unless we are required by law to retain it.

  • Withdraw Consent: Opt-out of marketing communications or revoke permissions previously granted.

 

7. Changes to This Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Please check back frequently to stay informed.

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8. Contact Us

If you have any questions or need further information, please feel free to reach out:

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